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You can sign in using either your registered 10-digit Indian mobile number (+91) or your email address, alongside your password. You can also toggle "Remember this device" to stay securely signed in on your personal browser.

Login & Account

Ensure your 10-digit mobile number is entered correctly without leading zeros or "+91" prefix in the number field. Check if your phone has Do Not Disturb (DND) active or poor cellular coverage. If it does not arrive within 60 seconds, use the "Resend Code" option or try email verification.

Login & Account

Click the "Forgot password?" link on the login screen (/forgot-password). Enter your registered email address, and we will email you a secure, time-limited reset link to create a new password immediately.

Login & Account

Companion is a strictly 18+ marketplace for lawful social companionship. We enforce DigiLocker government verification (Aadhaar/PAN) before any user can book a companion. This guarantees verified adult status, eliminates anonymous trolls, and protects the safety of our entire community.

KYC & Verification

DigiLocker requires that your mobile number is linked to your Aadhaar for OTP delivery. If the session times out, return to the verification screen and click "Retry Verification". Ensure your camera permissions are allowed if doing companion biometric liveness checks.

KYC & Verification

To prevent spam, unsolicited messages, and protect privacy, our encrypted in-app chat unlocks only after a booking is paid and held in platform escrow. Once paid, both parties can discuss venue choices and plan details directly.

Bookings & Chat

For privacy and boundary preservation, the in-app chat automatically blocks new messages once the scheduled booking EndAt time has passed. This prevents post-meeting contact leakage and ensures professional social boundaries.

Bookings & Chat

Companions have a strict countdown deadline to accept or decline. If declined or if the timer expires without a response, the booking is automatically canceled and 100% of your payment is refunded immediately to your original payment method or wallet.

Bookings & Chat

When you pay via Razorpay (UPI, Credit/Debit cards, Netbanking), the payment is placed in a secure platform escrow account. Funds are not disbursed to the companion until the meetup safely concludes and the dispute window clears without an issue.

Payments & Escrow

Refunds sent to your Companion User Wallet are instant. Refunds returned to your original payment method (bank account, UPI, or card) are processed immediately via Razorpay and typically reflect in 2 to 5 business days depending on your bank.

Payments & Escrow

After completing your KYC, face liveness check, and registration fee, your status becomes PENDING_ADMIN_APPROVAL. Our team manually reviews applications within 24 to 48 hours. You will receive an email notification as soon as your dashboard is activated.

For Companions

Companions link their bank account via RazorpayX penny-drop verification in their Companion Dashboard. Once verified, you can initiate withdrawals from your available Companion Wallet balance directly to your bank account with instant or same-day settlement.

For Companions

You can report a no-show or boundary violation directly from your booking summary screen or via /reports. This immediately freezes the companion’s pending earnings from that booking while our safety and dispute operations team investigates.

Safety & Disputes