Your data.Kept to a minimum.

Depending on how you use the Platform, we may collect the following information.

A. Account Information

When you create an account, we may collect:

• Full name
• Mobile number
• Email address
• Date of birth or age
• Gender, where voluntarily provided
• Profile photograph
• Login credentials or authentication information
• Account preferences

B. Companion Profile Information

If you register as a Companion, we may collect additional information required to create and operate your Companion profile, including:

• Profile information
• Photographs
• Introduction or biography
• Skills, interests and preferences
• Availability
• Service/location preferences
• Pricing or earning-related information
• Bank/payment details required for payouts
• Verification information

You should only provide information that is accurate and that you are authorised to provide.

C. Identity and Verification Information

To maintain a trusted platform and verify eligible users, we may request identity or age-verification information. This may include:

• Government-issued identification documents
• Date of birth or age information
• Verification photographs or selfies
• Information generated during the verification process
• Other information reasonably required to establish identity or eligibility

Verification information may be processed directly by us or through third-party verification service providers. We will use such information primarily for verification, fraud prevention, safety, compliance and account-management purposes.

D. Booking Information

When a User books a Companion, we may collect information relating to the booking, including:

• Booking date and time
• Duration
• Selected Companion
• Booking status
• Cancellation information
• Amount paid
• Refund information
• Relevant booking communications

E. Payment Information

Payments may be processed through third-party payment gateways. We may receive transaction-related information such as:

• Transaction ID
• Payment status
• Amount
• Payment method
• Refund status
• Payment-related reference numbers

Where payment processing is performed by a third-party payment provider, your payment information may be processed according to that provider’s privacy policy and security practices. We generally do not need to store complete card numbers, CVV numbers or other sensitive payment credentials on our own servers when these are handled directly by the payment gateway.

F. Communication Information

If you communicate with us or use communication features on the Platform, we may collect information contained in:

• Customer-support requests
• Emails
• Messages
• Complaints
• Feedback
• Booking-related communications

Where messaging or communication features are provided through the Platform, relevant communications may be processed to operate the service, resolve disputes, investigate complaints and maintain platform safety.

G. Device and Technical Information

When you access the Platform, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Website activity
• Pages visited
• Date and time of access
• Referring URLs
• Technical logs

This information may be used to maintain security, diagnose technical problems and improve the Platform.

H. Cookies and Similar Technologies

We may use cookies, pixels, local storage and similar technologies to:

• Keep you logged in
• Remember preferences
• Improve website functionality
• Understand website usage
• Measure performance
• Detect suspicious activity
• Improve our services
• Support advertising and marketing activities, where applicable

You may be able to control certain cookies through your browser settings. Disabling certain cookies may affect some Platform functionality.

We may use personal information for purposes including:

• Creating and managing accounts
• Verifying users and Companions
• Verifying age and eligibility
• Facilitating bookings
• Processing payments and refunds
• Processing Companion payouts
• Communicating booking information
• Providing customer support
• Preventing fraud and misuse
• Maintaining Platform security
• Investigating complaints and disputes
• Enforcing our Terms and Platform rules
• Improving our website and services
• Sending service-related communications
• Sending promotional communications where permitted
• Conducting analytics and measuring Platform performance
• Complying with applicable laws and legal requirements

Information that a Companion chooses or is required to display as part of their public profile may be visible to other Platform users. This may include:

• Profile photograph
• First name or display name
• Age or age range
• Biography
• Interests
• Skills
• Availability
• General service location
• Pricing information

Companions should not publish sensitive personal information, home addresses, financial information, government identification numbers or other information they do not wish to make publicly available.

GetYourCompanion may limit, modify or remove information from a profile where reasonably necessary for safety, privacy, legal or Platform-policy reasons.

Certain Platform features may require location-related information. Where location information is collected, it may be used to:

• Show relevant Companions
• Facilitate bookings
• Identify general service areas
• Improve Platform functionality
• Assist with safety and fraud prevention

We encourage users not to disclose their private residential address publicly on their profile.

Where precise location access is requested through a device or browser, the relevant permission may generally be controlled through the device or browser settings.

We may share information with selected third parties where reasonably necessary to operate the Platform. These may include:

Payment Providers

Payment gateways and financial service providers may process payment and transaction information to complete payments, refunds and payouts.

Identity Verification Providers

Where used, third-party verification providers may process information required to verify identity, age or eligibility.

Technology and Hosting Providers

We may use third-party providers for:

• Cloud hosting
• Databases
• Website infrastructure
• Analytics
• Security
• Communication
• Customer support
• Data storage

Professional and Legal Advisors

Information may be shared with professional advisors, auditors, lawyers or other service providers where reasonably required.

Government or Law Enforcement Authorities

We may disclose information where required by applicable law, court order, legal process or lawful government request. We may also disclose information where reasonably necessary to investigate fraud, security threats, unlawful activity or serious violations of Platform rules.

GetYourCompanion does not sell users’ personal information as a commercial product.

We may, however, use third-party service providers to provide analytics, advertising, hosting, communication or other services as described in this Privacy Policy.

We take reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no website, application, database or internet transmission can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should immediately notify us if they believe their account has been compromised.

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain account records
• Complete transactions
• Resolve disputes
• Prevent fraud
• Meet legal or regulatory obligations
• Enforce agreements
• Maintain appropriate business records

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal and operational requirements.

Certain information may need to be retained for longer periods where required by law or necessary to establish, exercise or defend legal claims.

Users may request deletion or closure of their account by contacting GetYourCompanion through the official support channel.

Upon receiving a valid deletion request, we will review the request and take appropriate action in accordance with applicable law.

Account deletion may not result in immediate deletion of all information where we are legally required or reasonably permitted to retain certain records, including transaction records, fraud-prevention records, dispute records or information necessary to comply with legal obligations.

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of information where applicable
• Withdraw consent where processing is based on consent
• Request information about certain processing activities
• Raise a privacy-related complaint

Requests may be submitted through the official GetYourCompanion support channel.

We may need to verify your identity before processing certain requests.

GetYourCompanion is intended only for adults who meet the minimum age requirements applicable to the Platform.

We do not knowingly permit minors to register as Users or Companions.

If we become aware that an account has been created by a person who does not meet the applicable age requirement, we may suspend or terminate the account and take appropriate steps regarding the associated information.

GetYourCompanion is a non-sexual social companionship platform.

The Platform does not permit arrangements involving prostitution, sexual services or other unlawful activities.

Users should not use the Platform to request, offer or arrange prohibited services.

Information relating to suspected violations may be processed for safety, investigation, fraud prevention and enforcement of Platform rules.

The Platform may contain links to third-party websites, payment providers, social-media platforms or other external services.

We are not responsible for the privacy practices, content or security of third-party websites or services.

Users should review the privacy policies of third parties before providing them with personal information.

We may send service-related communications necessary to operate your account, including:

• Booking confirmations
• Cancellation notifications
• Refund notifications
• Security alerts
• Account notifications
• Important Platform updates

Where permitted, we may also send promotional communications.

Users may opt out of promotional communications using the available unsubscribe mechanism or by contacting us.

Users may continue to receive essential service and transactional communications even after opting out of marketing communications.

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Technology
• Business practices
• Legal requirements
• Privacy and data-protection requirements

The updated Privacy Policy will be published on the Platform with a revised “Last Updated” date.

For questions, requests, complaints or concerns relating to this Privacy Policy or your personal information, please contact GetYourCompanion Support at support@getyourcompanion.com.

When contacting us regarding a privacy request, please provide sufficient information for us to identify your account and understand your request.